Shipping & Returns
Shipping information
- Free shipping above €80 in the Netherlands, Belgium, France and Germany
- Free shipping above €130 in the rest of Europe
- Free shipping above €180 in the rest of the world
- The shipping time starts once the package is picked up from our warehouse.
- All our shipments are tracked.
- All our orders are shipped out directly from our NL warehouse within 24 hours after the order is being placed.
- NL orders ordered before 15.00 will be shipped out same day. Orders placed after this time will be sent out the next day.
- Please note we can't change or cancel orders once they are shipped out. If you have any questions please contact us.
Returns
We have a 21 day exchange or refund guarantee. Once this exceeds, we can't refund or exchange any item. We'll return the package to the customer once they send it after the 30 days limit. We charge the shipping costs we made from the total refund amount once a package is returned for a refund. We are not responsible for any custom duties, such as VAT and import duty, from returned orders. You will be responsible for all costs and charges associated with your returned order. We do not refund lost returns. We recommend to send it with a tracked option.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Sourcing & Materials

Trusted sourcing
We don’t leave fabrics to chance — we source them ourselves. Twice a year, our Creative Director personally visits our partner factories, walking the markets, touching every roll, and working closely with trusted fabric agents to uncover the finest qualities and the rarest materials.

Ethical labor
For over 13 years, we’ve built long-term partnerships with factories that share our values: ethical production, uncompromising quality, and respect for the people who make our clothes. These aren’t just suppliers — they’re collaborators who help us bring each collection to life.

Transparent values
By staying close to the process — from market to factory floor — we ensure every piece we create is traceable, responsibly made, and genuinely unique. Only the best fabrics make it through. Everything else never leaves the cutting table.