Please note: Delivery could take a little bit longer because of COVID-19 and it's international restrictions and safety measurements in the global network. It's very busy these days in logistics network.
All orders are sent out from our warehouse in The Netherlands. Delivery time starts once the package is picked up from our warehouse.
|Country||Standard shipping||Transit time|
|Netherlands||Free above €49,-||1-2 working days|
|Germany/Belgium/Switzerland/Austria||Free above €49.-||2-4 working days|
|Europe||Free above €49.-||3-8 working days|
|US/Canada||Free above €49.-||5-10 working days*|
|Middle East||Free above €49.-||20-30 working days*|
|Oceania||Free above €49.-||20-30 working days*|
|Rest of world||Free above €49.-||5-20 working days|
*For Middle East, Haïti, Hawaii and Puerto Rico orders we recommend to use the DHL Express shipping method to avoid delays because of COVID19. Orders with the free shipping method could have delays up to 30 working days since the global network and flight schedules are affected.
*US and Canada can have some delays due to affected networks by COVID-19. The delay can take up to 2 weeks. Most will go through in normal transit times, but there is a possibility that it's delayed.
|Worldwide DHL Express shipping||Calculated at checkout, and free over €180.-||2-4 working days globally|
Easy returns within 30 days*. For more information please visit https://www.dontwasteculture.com/a/returns.
*International orders have 40 days to return. Please contact us before registering.
- Please note during busy times, shipments may be affected in deadlines.
- The shipping time starts once the package is picked up from our warehouse.
- All our shipments are tracked.
- For DHL Global Mail shipments, the tracking is available once it arrives in Germany. This takes 1-2 days.
- All our order are shipped out directly from our NL warehouse within 24 or 48 hours after the order is being placed.
- NL orders ordered before 12.00 will be shipped out same day. Orders placed after this time will be sendout the next day. Weekend orders are shipped on monday.
- For worldwide orders, the shipping time begins when the order arrives in Germany and the tracking information is available.
- Please note we can't change or cancel orders once they are shipped out. If you have any questions please contact us.
- Please use: https://www.dontwasteculture.com/a/returns to return your item. Following steps will be shown there and by email.
- Easiest method to exchange your item is to send your item back to us, and order the good size or item already. This will prevent your item from being out of stock.
- Items must be in new state, unworn (except from trying on), and all hangtags and packaging included.
- The items must be back in our warehouse within 30 days after arriving.
- This can take up to 14 days from arriving.
- Once it's processed, you'll get an e-mail notification.
- We'll refund the productcosts excluding the shipment costs we made to ship your order.
- Name of the item
- Problem description
- Photographic evidence